Terms of Service
Last updated: 2026-06-01
Agreement
By using Switchback (the website, mobile apps, and related services), you agree to these terms. If you don't agree, don't use Switchback.
The service
Switchback is a motorcycle navigation and community platform. It is provided as-is, intended as a riding companion, not a substitute for safe riding practices, traffic laws, or your own judgment. Always ride within your skill, your bike's limits, and the law. Don't text or operate touchscreens while moving.
Accounts
You're responsible for keeping your account credentials secure and for everything that happens through your account. If you suspect unauthorized access, email security@switchback-moto.com.
You must be at least 16 to create an account.
Acceptable use
You agree not to:
- Use Switchback to break the law or harass other users
- Submit POIs, reviews, or content that is false, defamatory, or infringes others' rights
- Attempt to access accounts or data that aren't yours
- Reverse-engineer, scrape, or rate-limit-circumvent the service
- Resell Switchback or its data without written permission
- Upload malware or spam
We reserve the right to suspend or terminate accounts that violate these terms or that we reasonably believe pose a risk to the community.
Your content
You keep ownership of content you submit (POI reviews, photos, route notes). By submitting it, you grant Switchback a worldwide, non-exclusive, royalty-free license to host, display, and share that content within the service. We may remove content that violates these terms.
Pricing
The web is free to use. The mobile app has a free tier and a premium tier (subscription or lifetime). Pricing is shown on our Pricing page and may change with notice. Subscriptions auto-renew unless canceled before the renewal date.
Refunds
Subscription refunds follow the policies of the app store where you purchased. Lifetime purchases are refundable within 14 days of purchase if you have not used premium features substantially.
Disclaimers
SWITCHBACK IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DON'T GUARANTEE THAT ROUTES, POIs, ETA ESTIMATES, OR ANY OTHER INFORMATION ARE ACCURATE, COMPLETE, OR CURRENT. YOU RELY ON THE SERVICE AT YOUR OWN RISK.
Liability
To the maximum extent permitted by law, Switchback and its operators are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability for any direct damages is limited to the amount you paid us in the 12 months before the claim, or $50, whichever is greater.
Indemnification
You agree to defend and hold harmless Switchback from claims arising out of your use of the service or your violation of these terms.
Governing law
These terms are governed by the laws of the United States and the state of North Carolina, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts of North Carolina.
Changes
We may update these terms. Material changes will be announced by email or in-app notice at least 14 days before they take effect.
Contact
Questions? Email legal@switchback-moto.com.